1) What are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or smartphone) when you visit our website https://fairino.info or our Support Portal. They help us ensure the website functions correctly, remember your preferences, and analyze how visitors interact with our content.

2) Why do we use Cookies?

We use cookies and similar tracking technologies (like pixels) for the following purposes:

  • Essential (Necessary): Required for the website to operate, including security and basic functionality.
  • Analytical: To understand how visitors use our site, which pages are most popular, and where we can improve. (e.g., Google Analytics).
  • Marketing: To deliver relevant advertisements and measure the effectiveness of our marketing campaigns. (e.g., Facebook Pixel).

3) Specific Services We Use

By using our website, you may encounter cookies from the following third-party providers:

  • Google Analytics: Used to collect anonymous information about visitor behavior. This helps us optimize our website performance.
  • Facebook Pixel (Meta Pixel): Used to measure the effectiveness of advertising and to show relevant ads to users who have visited our site.
  • Webflow: Our hosting provider uses essential cookies to maintain the stability and security of the site.

4) Legal Basis (GDPR)

  • Necessary Cookies: Processed based on our legitimate interest to provide a functional and secure website.
  • Analytical & Marketing Cookies: Processed only based on your explicit consent, which you provide via the Cookie Banner upon your first visit.

5) How to Manage and Disable Cookies?

You have the right to withdraw your consent at any time. You can manage cookies in several ways:

  • Cookie Banner: You can change your preferences directly on our website.
  • Browser Settings: Most browsers allow you to block or delete cookies in their settings (usually under Privacy or Security).
  • Opt-out Tools: You can use Google’s opt-out browser add-on to prevent your data from being used by Google Analytics.

6) Data Retention

The duration for which a cookie remains on your device depends on whether it is a "persistent" or "session" cookie. Session cookies are deleted when you close your browser, while persistent cookies remain until they expire or are manually deleted.

7) Contact Us

If you have any questions regarding our use of cookies, please contact us at:

FAIRINO Europe s.r.o. > E-mail: contactus@fairino.support