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For technicall support visit https://fairino.support or contactus@fairino.support
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FAQs
What is the delivery time?
Usually from stock in 2-3 days
What is the lifespan of a cobot, how many hours until servicing is required, what is the recommended maintenance schedule, and is there a list of suggested spare parts?
Based on actual usage by current customers, the FR robot has a lifespan of 20,000 hours. Our robots are maintenance-free. All robot joints have a modular design, so if any part inside the robot breaks, you only need to replace the module, making it more convenient. We are currently preparing training documents for distributors and can send them to you once they are ready.
What maintenance do the robots require during operation?
They do not require any maintenance.
Warranty
Warranty is provided based on EU law and conditions from Fairino Europe.
Does the cobot have CE Certification?
Yes, it is fully certified based on EU norms and standards by Fairino Europe
Where is the warranty and after-warranty service?
Warranty and after-warranty service is provided by Fairino Europe and each Fairino certified parter in each country.